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Crystal McIntosh

Human Resources Manager

Crystal McIntosh

Human Resources Manager

Crystal McIntosh is the Human Resources Manager at Shea Law. As the firm’s HR Manager, she handles all staffing matters within the firm, including benefits management, the hiring process, organizational development, employee relations, personnel and problem solving, training, evaluation, and maintenance and management of human resource records. Crystal joined the Shea Law team in 2007.

A highly organized and capable professional with over 18 years of legal/paralegal experience, Crystal brings a career’s-worth of thoughtful HR insights and in-depth understanding of how to improve the workplace experience that informs her work. She also serves as Shea’s Deed Department Manager for the firm, overseeing and assisting with clients’ real property (deeds). That work includes answering clients’ real property questions, recordings, and research. As a certified notary public, Crystal also organizes signing meetings with Shea clients to wrap up the closing and final stages of completing their estate planning.

Crystal earned an Associate of Applied Science degree in Paralegal Studies in 2007 and a Bachelor of Science in Criminal Justice Administration in 2015 from the University of Phoenix. She is an active member of the Society for Human Resource Management (SHRM) and has been a member of her community Board of Directors for more than 12 years.

Helping others has always inspired me. Both inside and outside of work, I try to live up to Maya Angelou’s advice to “Try to be a rainbow in someone’s cloud.” Seeing our clients walk out of our doors with their estate planning documents completed always gives me a sense of pride. Getting others to talk about estate planning can be a challenging task. It feels great to reach so many people and help them protect and preserve what they worked so hard to build.